Materials Covered
2.4.A Skill in identifying, selecting, and/or implementing learning technologies, for example using evaluative criteria and identifying appropriate applications in an instructional environment.
2.4.B Skill in selecting, integrating, managing, and/or maintaining learning platforms, for example learning management systems, knowledge management systems, and performance management systems.
When identifying, selecting, and implementing learning technology, TD professionals should focus on what the organization needs and the user experience they wish to create. They should establish assessment criteria based on the proven needs of the organization. This ensures all technology is selected and implemented with a clear purpose.
When TD professionals define learning technologies, they should remember several requirements, which are specifically detailed in this capability:
- User technology experience. Consider the overall design of the user’s technology experience.
- Workplace context. Understand the day-to-day context for the end user.
- Stakeholder management. Include detailed interviews with them to understand the goals of the organization, beyond the basics of learning and development.
- Accessibility. Consider accessibility requirements.
- Reporting. Validate compliance and whether a potential development tool can capture and export the required data before implementation.
- IT regulations. Align with established IT regulations and processes; partner with IT to develop an understanding of how they operate before requesting project support.
stablishing Success Criteria
- Workplace context. Technology should fit the day-to-day working realities for the end user.
- Accessibility. Hardware and software must meet all regulatory and organizational requirements regarding accessibility for all potential users.
- Integrations. New tools should integrate with existing technology in formal and informal ways.
- Format and data interoperability. Content and data should be easily shared between new and existing tools whenever possible.
- Reporting and compliance. Validate compliance and whether a potential development tool can capture and export the required data before implementation.
