Training Content
This post is on employee engagement:
3.3.E Skill in assessing and evaluating employee engagement.
3.3.F Skill in designing and implementing employee engagement strategy.
Assessment
The following notes and resources may be valuable to those studying for this segment of the CPTD Exam
Best Practices:
- Define engagement goals in realistic, everyday terms.
- Coach managers and hold them accountable for their employees’ engagement.
- Invest time and resources.
- Use ongoing measures.
Measure and Track Employees
- Use an ROI Methodology
Strategies to increase engagement:
- adjustments in job descriptions and responsibilities
- a revision of the definition of engagement
- formal training with employees and plant managers
- sharing cost data with employees
- brainstorming sessions with employees to generate cost-saving ideas
- routine meetings with employees to discuss actions
- a gainsharing program that shared half the cost savings with employees.
Source: https://www.td.org/newsletters/atd-links/measuring-employee-engagement
Engagement Strategy
Elements of Highly Engaged Cultures
- Alignment of business and engagement strategies
- An organization philosophy that emphasizes a core purpose
- Formal programs and policies that drive the engagement agenda
- Open proactive, leader-driven communication about engagement
- A workplace and organizational structure that promotes collaboration and inclusion
- A regular cadence for assessment and follow-up
- Leaders who are expected and empowered to build engagement
- Demonstration of the impact of engagement
8 Elements to Take Your Organization From Engaged To Entangled
Source: https://www.td.org/insights/8-elements-to-take-your-organization-from-engaged-to-entangled
- Having leaders who do extraordinary things.
- Building an ethical organization.
- Focusing all the human capital.
- Using processes to guide performance.
- Increasing individual self-efficacy
- Giving freedom and responsibility within a culture of discipline
- Hardwiring discretionary thinking and actions.
- Guiding the transformation process to remarkable results.
Anther good article for review: What Drives Employee Engagement? It’s All About the “I”
https://www.td.org/magazines/the-public-manager/what-drives-employee-engagement-its-all-about-the-i
