2.8.C Skill in identifying and defining individual and/or organizational outcome metrics based on evaluation  strategy and/or business objectives of a solution.

These are notes, expect typos.Incorporate Needs Assessment Into the Evaluation Strategy
As the first step in an evaluation strategy, TD professionals should conduct a needs assessment to measure four areas of need: business needs, performance needs, learning needs, and learner needs.

Examine Data Collection Techniques

• Surveys and Questionnaires
• Analytics From Technology Platforms
• Examinations, Assessments, and Tests
• Self-Evaluations
• Simulations and Observations
• Archival or Extant Data

Document Needs Assessment Results
The final step in conducting a needs assessment that is useful to the evaluation process is presenting the results. By organizing information and discussing interpretations from analysis, TD professionals can succinctly and clearly show stakeholders that the proposed plan will solve the identified problem and respond to management’s request. 

Develop an Evaluation Strategy
TD professionals need to know how to design research methods to develop an evaluation strategy. 

Return on investment (ROI) is a financial metric that compares the monetary benefits of a program to its cost.

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